Customer Testimonials

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Yelp Nov 4, 2019
 

I was recently hit by a drunk driver and really needed a new car. I went to Ken Grody since I have an affinity for Mustangs and was helped by Twee and Greg, both of whom went out of their way to get me what I wanted. They even had someone go out of state to get a car I liked that was unavailable here, in addition to letting me drive it home while I was still waiting on the insurance company to compensate me for my previous vehicle. I would definitely do business here again and I highly recommend ...

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Yelp Nov 4, 2019
 

The team at Ken Grody Ford - Carlsbad was absolutely wonderful. Everyone was so nice and understanding on what I was looking for. I had zero hassle with the sales team on negotiating the price of the vehicle that I purchased. Shortly after purchasing my CPO Ford Fusion I noticed that the rims had been curb rubbed by the previous owner. I was a little bummed out because I didn't notice it until after I bought the vehicle. Fortunately, I emailed Paloma Acevedo the Customer Relations Manager about this problem and she got me an appointment later in the week ...

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Google Nov 4, 2019
 

Can't say enough great things about this dealership's service department. You can tell it is a very large operation, but well-run and organized. Thanks a ton to Mike for helping us get our car serviced under the Ford Premium Care warranty -- can't say enough good things! Anything we needed, any updates we wanted, he was just a call or a text message away with prompt replies. True professional.

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Google Nov 2, 2019
 
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Google Oct 30, 2019
 
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Yelp Oct 30, 2019
 

I had the most incredible car buying experience with Ken Grody. Even though I was in a tough financial and credit situation, Ken Grody was more than willing to work with me and got me an excellent deal! Noor especially was incredible, steering me away from a purchase that would have made him more money but would have been bad for ME in the long run! Eddie was also incredible working with me and was incredibly accommodating to my needs. And the owner of this dealership is amazing in his own right vouching for me! All in all Ken Grody ...

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Google Oct 26, 2019
 

Service Department is the best in north county! Service writer Joe is a true professional.

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Google Oct 16, 2019
 
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Google Oct 10, 2019
 

Nothing but praise for the SERVICE Department. I have a 2018 F150 (Bells and whistles included). From the first occasion i contacted them they have been wonderful. I drive a lot for work, I'm in the construction industry, 51k miles already! It still runs like new. My schedule makes it difficult to schedule appointments for the regular maintenance. When I do find a moment, all I have ever had to do is call, ask for Mike (Superman) and he makes it happen. In my last service I drove off with all ok. However I noted the truck was bouncing a bit. ...

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Google Oct 5, 2019
 

Great service and excellent quality

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